Legal
Privacy Policy
Last updated:
Who we are
Web Design Pro is a family-run web design and development business based in Fife, Scotland. We build custom WordPress websites for small businesses, e-commerce shops, and individuals.
When this policy refers to "we", "us", or "our", it means Web Design Pro. When it refers to "you", it means you as a visitor to our website or a client of ours.
Our website is webdesignpro.dev. You can contact us at info@webdesignpro.dev.
What information we collect
We only collect information you choose to give us. This happens when you fill in the contact form on our website. The information we collect includes:
- Your name
- Your email address
- The type of service you are enquiring about
- Your approximate budget
- Any details you share about your project
We do not collect any payment information through this website. We do not use tracking cookies, analytics platforms, or advertising tools.
How we use your information
We use the information you send us solely to respond to your enquiry and, if you become a client, to carry out the work we have agreed. Specifically:
- To reply to your message and answer your questions
- To provide you with a quote or proposal
- To communicate with you throughout your project
- To send invoices and project-related documents
We will never use your information for marketing purposes without your explicit permission, and we will never sell or share your details with third parties.
How your form submission is handled
Our contact form uses Web3Forms to deliver your message to us by email. Web3Forms processes your submission in order to send it. They act as a data processor on our behalf and do not store your data beyond what is needed to deliver the message. You can read their privacy policy at web3forms.com/privacy.
How long we keep your information
We keep your contact details and project correspondence for as long as is necessary to provide our services and comply with any legal obligations. If you are a client, we typically retain project records for up to six years in line with standard business accounting requirements. If you enquired but did not proceed, we will delete your details within 12 months.
You can ask us to delete your information at any time — see the section below on your rights.
Your rights
Under UK GDPR, you have the following rights regarding your personal data:
- The right to access — you can ask us what information we hold about you
- The right to rectification — you can ask us to correct inaccurate information
- The right to erasure — you can ask us to delete your information
- The right to restrict processing — you can ask us to limit how we use your data
- The right to data portability — you can ask us to provide your data in a portable format
- The right to object — you can object to us processing your data
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
Legal basis for processing
Under UK GDPR, we process your data on the basis of legitimate interests — specifically, to respond to your enquiry and carry out work you have requested. Where we have an ongoing client relationship, we also process data to fulfil our contract with you.
Cookies
This website does not use cookies for tracking, analytics, or advertising. We do not use Google Analytics, Facebook Pixel, or any similar tools. The only cookies that may be set are strictly necessary ones required for the website to function, and none of these track you across other websites.
Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before sharing any personal information with them.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page will always reflect when it was last changed. We recommend checking back periodically if you are an ongoing client.
Complaints
If you have concerns about how we handle your data, please contact us first and we will do our best to resolve the issue. If you are not satisfied, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Contact us
If you have any questions about this privacy policy or how we handle your data, please get in touch: